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Privacy Policy

Last updated: March 19, 2026

1. Introduction

Q314 AI Ltd ("Q314", "we", "us", or "our") operates the Q314 quantitative trading platform at q314.ai and app.q314.ai (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

By using the Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Platform.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, phone number, and password when you create an account.
  • Authentication Data: Information from third-party authentication providers (Google, Apple) when you use social sign-in via Firebase Authentication.
  • Payment Information: Billing details processed securely through Stripe. We do not store your full credit card number, CVV, or bank account details on our servers.
  • Trading Strategies: Strategy configurations, parameters, backtests, and research analyses you create on the Platform.
  • Communications: Messages, inquiries, and feedback you send to us.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, strategy execution logs, and interaction patterns.
  • Device Information: Browser type, operating system, device identifiers, and IP address.
  • Cookies & Analytics: We use cookies and similar technologies to enhance your experience, remember preferences, and analyse usage patterns.

2.3 Market & Financial Data

The Platform processes market data from third-party providers (including Polygon.io) to power trading strategies, backtests, and research. This data relates to public financial markets and is not personal information.

3. How We Use Your Information

  • Provide, operate, and maintain the Platform and its features.
  • Process transactions and manage your subscription via Stripe.
  • Execute trading strategies and backtests on your behalf.
  • Generate AI-powered research analyses and insights.
  • Send transactional emails (account verification, strategy alerts, backtest results).
  • Monitor and improve Platform performance, security, and reliability.
  • Respond to your inquiries and provide customer support.
  • Enforce our Terms of Service and prevent fraud or abuse.
  • Comply with legal obligations and regulatory requirements.

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers: Stripe (payments), Firebase/Google (authentication), Microsoft Azure (cloud infrastructure), SendGrid (email), Polygon.io (market data), and OpenAI (AI analysis).
  • Legal Requirements: When required by law, regulation, legal process, or enforceable government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred.
  • With Your Consent: When you explicitly authorise us to share information.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption in transit (TLS 1.2+) and at rest.
  • Secrets management via Azure Key Vault.
  • Network isolation with Virtual Network (VNet) and Network Security Groups.
  • PgBouncer connection pooling with SSL-only database connections.
  • Regular security monitoring via Azure Application Insights.
  • Payment data handled exclusively by Stripe (PCI DSS compliant).

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Strategy data, backtests, and research are retained for the duration of your subscription. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate or incomplete information.
  • Delete your personal data ("right to be forgotten").
  • Port your data in a structured, machine-readable format.
  • Object to or restrict certain processing activities.
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at khalil@q314.ai.

8. Cookies

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how the Platform is used. You can control cookie preferences through your browser settings. Disabling essential cookies may affect Platform functionality.

9. Third-Party Services

Our Platform integrates with third-party services that have their own privacy policies:

10. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected data from a minor, we will delete it promptly.

11. International Data Transfers

Your data may be processed in the United Kingdom, European Union, and other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and updating the "Last updated" date. Continued use of the Platform after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Q314 AI
Email: khalil@q314.ai
Website: q314.ai